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6 Best Survey Software and Questionnaire Tools in 2020

Best online platforms for your surveys

Best Survey Software and Questionnaire Tools
Best Survey Software and Questionnaire Tools

The first Survey Software initially surfaced in the late 1990s. These were traditional software including long lists of anonymous respondents, questions and were only accessible on computers. These Survey Software and questionnaire tools have evolved with time and now these Survey Software are in fashion among marketers. Because this Software provides easy ways to contact targeted audience and collect their feedback.

Nowadays, it is very important to understand your customer and their demand ever before. There are some reasons why different companies use survey software and online questionnaire tools.

  • Sending a questionnaire to come up with new content ideas
  • Receiving feedback about product or services
  • Conducting market research
  • Obtaining feedback from customers
  • Measuring employees satisfaction

Which one Survey Software should you use?

As you know there are various Survey Software and tools are available and companies are using different software that meets their requirements. Each Survey Software has its own benefits.

We have selected the best survey software which is based on different features like, depth of data, customer support, ease of use and analytical features, etc. Here is the list of best survey software.

1. SurveyMonkey

SurveyMonkey survey software
SurveyMonkey survey software

One of the best and most popular survey software is SurveyMonkey. They have more than one million active customers all over the world. Because it is very easy to use and makes good survey designs and data collection a breeze.

 It provides its users with 15 different types of survey questions like; multiple-choice questions, open comments, and interactive sliders.

It also provides more than 250 templates for different online surveys. It provides customization for design, editing, and colors to its customers. The formats in which you can export your data include CSV, XLS, PDF, PPT, and SPSS.

Pros

  • Its logic tool redirects users to different web-pages based on their answers.
  • It provides the facility for estimation of surveys
  • Send surveys to your customers through SMS
  • Export raw data in CSV or Excel file
  • Data reporting tools
  • Pre-built questions

Pricing & Plans

Personal Plans

  • Basic: Free forever
  • Standard: $35 per month billed monthly
  • Advantage: $34 per month billed monthly
  • Premier: $99 per month billed monthly
SurveyMonkey personal pricing detail
SurveyMonkey personal pricing detail

Business Plans

  • Team Advantage: $25 per month billed monthly
  • Team Premier: $75 per month billed monthly
  • Enterprise: Custom Plan
SurveyMonkey business pricing detail
SurveyMonkey business pricing detail

2. SurveyAnyplace

Website view of SurveyAnyplace.com

SurveyAnyplace is one of the best Survey Software which creates online survey forms or questionnaires for your targeted audience and also provides insights to your audience. Also, the SurveyAnyplace using this platform you can ask the various types of questions to your audience which includes rating questions, image choices, and ranking questions.

You can integrate your survey with Facebook, Webhooks, and Google Analytics for powerful reporting.

Pros

  • It makes your survey more engaging by providing discount coupons
  • Question types are easily changeable through drop-down menu
  • It saves your original templates design and features for future
  • You can add your personal branding logo
  • Pre-designed templates are available

Cons

  • Some of the design customization requires more technical knowledge
  • You can put limited questions on single screen

Pricing & Plans

  • Essential – $33 per month
  • Professional – $ 50 per month
  • Enterprise – On request
  • ReportR – On request
Hosting plans of SurveyAnyplace.com

3. HubSpot

Website view of Hubspot

HubSpot offers a full stack of software for marketing, sales, and customer service, with a completely free CRM at its core. The survey software also provides services to collect quantitative and qualitative data from your customers. It helps its users to choose the best tools for better engagement and more visibility.

Pros

  • Time-saving sales software that helps you get deeper insights into prospects, automate the tasks you hate, and close more deals faster
  • Marketing software to help you grow traffic, convert more visitors, and run complete inbound marketing campaigns at scale
  • It has a user-friendly dashboard to track your customer response precisely
  • You can compare your customer’s happiness with other industry leaders
  • Select custom colors for the web page to meet your branding guidelines
  • Ask follow-up questions based on the responses submitted by users
  • You can also customize ‘Thank You’ responses based on the feedback
  • Add multiple pages or URLs in your surveys
  • It can clone your surveys

Cons

  • HubSpot offers very limited features in its free version
  • For instance, their Starter plan ($50) only includes 1,000 contacts.
  • Their temples are difficult to modify
  • Their contracts are not flexible

Pricing & Plans

  • Starter Plan : $40 per month
  • Professional Plan: $800 per month
  • Enterprise Plan: $3200 per month
Hosting plans of HubSpot.com

4. SoGoSurvey

Website view of SoGoSurvey.com

SoGoSurvey is one of the most comprehensive and secure management platforms for enterprises. These enterprises can easily afford this amazing survey tool.

This survey software has lots of built-in question models. It also has plenty of survey templates in its survey bank. After designing a survey form you can share your survey on various platforms. It also provides live reports to share analytical data.

SoGoSurvey collects customer feedback at every touchpoint. Uses APIs to automate feedback collection by connecting to your CRM. Analyze text responses using NLP. Integrated Case Management System to improve customer retention.

Pros

  • Employee Engagement Surveys help tackle the challenges of recruiting
  • SoGoSurvey offers a comprehensive EX platform for HR professionals
  • It makes your survey more engaging by adding audio and video in it
  • It starts reflecting your data right after you publish your survey
  • You can export your data to Powerpoint, Excel or word easily
  • An online quiz maker that provides real results
  • It also has integration with CRM Tools
  • You can broadcast your survey globally

Cons

  • It copies a lot of other survey tools and tries to replicate their premium functionalities
  • There are some question types that are only available in a higher plan
  • The skip logic/branching interface can be a bit difficult to use

Pricing & Plans

  • Plus plan: $25 per month
  • Pro plan: $66 per month
  • Premium plan: $99 per month
  • Enterprise: Custom plan tailored for your business
Pricing plans of SoGoSurvey.com

5. Qualtrics

Website view of qualtrics.com

Qualtrics gets answers to your most important market, brand, customer, and product questions with survey software that can handle everything from simple questionnaires to detailed research projects for the world’s biggest brands. It designs your survey with an intuitive drag-and-drop survey tool and powerful logic.

It also provides built-in survey templates with more than 100 different question types. Qualtrics can show your customer’s responses from every location. You can share the link of your surveys through SMS and emails.

Make better decisions with real-time insights and reports you can share in seconds. Choose from over 30 different graph types, share reports online, or export survey data popular programs formats and programs like Word, Powerpoint, PDF, CSV, and SPSS.

Pros

  • Expert review analyzes every question in real-time and offers personalized survey design recommendations to boost response rates and get better quality data
  • It has the options to deliver your surveys via websites, applications, chat-bots and more
  • You can monitor the products and services to improve your net promoter score
  • It also monitors the impact of your new decision son your previous services
  • You can send or receive your data without any coding
  • It uses intelligence and powerful statistical analysis

Cons

  • The number of options to build questions can be overwhelming if you just want to use the product to create simple surveys
  • It is a very powerful tool sometimes it feels like there are analytics options that we are paying for but will never use
  • Sometimes glitch on other platforms- cell phones

Pricing & Plans

Qualtrics pricing plans are only available on request. However, online reviews suggest that the prices start from $1500 per year.

It also offers a free plan that you can use for an unlimited period.

6. Google Forms

Webaite view of googleforms

Google provides one of the most popular free survey forms. You can create your survey forms within minutes because it has a drag and drop interface. It makes it easy to use.

Lots of free pre-built templates are available on google forms to meet your requirements. Real-time charts and information related to your customer’s response is easily accessible.

Data Analysis Chart

Survey data collected through google forms is available for other Google apps. Your customers can upload a file as a response to your survey form.

Pros

  • Google form has a very simple user-friendly interface.
  • You can copy and paste existing questions for quick surveys
  • Data visualize and analysis display in excel sheets
  • You can use google forms with your Gmail account
  • You can create a Thank You page with a Short message
  • Changes you made during editing saved automatically
  • Its support is available 24/7

Cons

  • There are some security concerns. The user has to create a good password and protects it to increase the level of security
  • There are certain limitations regarding the capabilities of this tool. It accepts texts up to 500 Kb; images up to 2 Mb; and for spreadsheets, the limit is 256 cells or 40 sheets
  • Design customization is difficult and has some limitations.

Pricing & Plans

Google forms are totally free to use.

We will add a more free survey and questionnaire tools soon. Build your family website theme we suggested in Best WordPress Themes for Family website.

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